Your information, handled with purpose.

Who handles your information

Leon Ibarra Solutions is a registered business name of Mauricio Alejandro Ibarra Padilla, a sole trader based in Adelaide, South Australia. Business details are listed in our terms of use. For questions about this notice or the information you have shared, email hello@leonibarra.com.

What you choose to share

The contact form asks for your name, email address and message. You can also provide a business or organisation name, website and area of interest. We record the form language and submission time to help manage the enquiry.

Please do not include passwords, payment information or sensitive information about yourself or others. You can also contact us directly by email.

Why we use it

We use your enquiry to understand your request, contact you and discuss any work you choose to pursue. Submitting the form does not subscribe you to a marketing list.

How long we keep it

We keep an enquiry for as long as needed to respond to you and manage any resulting work. Enquiries that do not lead to work are deleted within 24 months, or sooner if you ask us. Encrypted backups are kept for up to about two months and then expire. You can ask about access, corrections or deletion at any time using the email above.

Where your information is processed

This website runs on Cloudflare, a global infrastructure provider: it hosts the site, runs Turnstile (the automated-abuse check on the contact form) and stores submitted enquiries in a database. That database is provisioned in the Oceania region.

If email notifications are enabled, we use Google Workspace (Gmail) to send the enquiry to us and an acknowledgement to you. Because Cloudflare and Google are international providers, some technical data may be processed outside Australia as part of delivering the website and email securely.

When an enquiry arrives, we copy it to systems we operate on our own server in Adelaide, including a customer relationship management (CRM) system where we follow it up. We also send ourselves a short notification through Telegram with the name, contact details and the enquiry or its summary; Telegram may process it outside Australia. Nightly backups of these systems are stored encrypted in Google Drive.

We do not store your IP address in plain text in the enquiry record. Website analytics, where enabled, help us understand page visits and site performance without identifying you personally.

Leon, the AI assistant on this website

Leon answers questions about our services. Its replies are generated by an AI model and can contain mistakes: they are general information, not advice or a quote.

The model runs on a server operated by Leon Ibarra Solutions in Adelaide, not by an external AI provider. Messages reach it through Cloudflare, which also runs the Turnstile check that starts each chat.

Chat messages are kept only to continue the conversation and are scheduled for deletion when the chat session expires, 24 hours after it starts. Encrypted nightly backups of the chat database are kept for up to about two months.

If you ask Leon to pass your details to Mauricio and complete its contact form, your name, email, optional company and phone, a short summary and the conversation are kept with that request, like any other enquiry, until you ask us to delete them. Please do not share passwords, payment details or sensitive information in the chat.

Security and service checks

We use validation, submission timing checks, rate limits and Turnstile to reduce automated abuse. These checks may process technical information about a request or browser.

If the form is unavailable or you prefer another way to contact us, email hello@leonibarra.com.

Your rights and how to reach us

Email hello@leonibarra.com to ask what information we hold from your enquiry, request a correction or deletion, or raise a concern. We may need to verify that the request relates to you before sharing or changing information.

Changes to this notice

We may update this notice as the website or the services it uses change. The version published on this page is always the current one.

Optional analytics

When configured, Google Analytics 4 and Microsoft Clarity are loaded through Google Tag Manager only after you accept analytics. They help us understand page visits, service interest, navigation and confirmed enquiries. Clarity provides interaction recordings and heatmaps with the contact area masked. We do not send enquiry text or contact details as analytics events.

Your choice is stored in this browser. You can reject analytics or change your preference using the footer control, without disabling the contact form or its security checks. Withdrawing permission reloads the page to stop optional analytics. Google and Microsoft process analytics data on their infrastructure, which may be outside Australia. Existing Cloudflare services provide hosting, security and complementary website metrics. Cloudflare Web Analytics also records anonymous page performance and visit counts without cookies.